Services

Specialist retention engagements for e-commerce brands with traction.

Primary stack: Shopify + Klaviyo. Secondary: Omnisend. Every engagement is designed to improve repeat revenue while protecting premium brand presentation.

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Engagement Models

Three models. One specialist retention standard.

Model 01

Audit

Strategic diagnostic to identify retention leakage, sequence fixes, and define the most efficient execution path.

Includes

Lifecycle scorecard and opportunity map
Priority roadmap with sequence by impact
Decision call with implementation direction

Best for: Teams needing strategic clarity before committing to production scope.

Model 02

Sprint

Focused implementation window to install core lifecycle architecture and elevate message/creative quality quickly.

Includes

Flow system build and QA
Campaign engine setup
Launch support and handoff structure

Best for: Brands that need a high-quality system foundation in a compressed timeline.

Model 03

Retainer

Senior-led ongoing partnership for teams treating retention as a core operating function, not occasional output.

Includes

Ongoing campaign and flow operations
Testing roadmap and optimization rhythm
Reporting and strategic iteration cycles

Best for: E-commerce brands ready for sustained retention ownership.

Capability Layers

Capabilities are consistent. Delivery depth changes by engagement model.

This avoids commodity packaging. You are choosing operating depth, not random service menus.

CapabilityAuditSprintRetainer

StrategyCoreCoreCore

FlowsAdvisoryBuildBuild + optimize

CampaignsAdvisorySetupManaged

SMSAdvisoryBuildManaged

CreativeDirectionProductionProduction + iterate

ReportingSnapshotLaunch baselineOngoing

Next Step

Start with the right model, then run retention as a system.

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